Privacy Policy
Last updated:
At PDF Pro Guides, we respect your privacy. This policy explains how we collect, use, and protect your personal information when you purchase digital products from our store.
1. Data controller
PDF Pro Guides, 554 Le GSM, 97150 Saint-Martin, is responsible for the processing of data collected via the site pdfproguides.com. Contact: support@pdfproguides.com
2. Data we collect
We only collect the information needed to process your order, mainly your name and email address.
No payment details are stored on our site. Payments are processed by secure providers such as Shopify Payments or PayPlug.
3. Purposes and legal bases
Processing your order and providing digital products, legal basis: performance of the contract.
Customer service and communications related to your order, legal basis: legitimate interest.
Newsletter and promotional offers, legal basis: your consent, which you can withdraw at any time.
4. Sharing and processors
We do not sell your data. We may share certain information with service providers only to fulfil your order or ensure the proper functioning of the site, for example payment solutions, file delivery, or email services.
5. Cookies and analytics
The site may place technical cookies that are necessary for its operation and, where applicable, analytics cookies. You can manage your preferences through your browser settings. For more information, please contact us.
6. Data retention
Order-related data is kept for the legally required period. Email addresses used for the newsletter are stored until you unsubscribe.
7. Security
Your information is hosted on secure servers. We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or alteration.
8. Your rights
In accordance with the GDPR, you have the rights of access, rectification, erasure, restriction, objection, and data portability where applicable.
You can also withdraw your consent to the newsletter at any time via the unsubscribe link included in our emails.
To exercise your rights, write to us at support@pdfproguides.com. You can also lodge a complaint with the CNIL: www.cnil.fr
9. Transfers outside the EU
Some service providers may be located outside the European Union. When this is the case, we ensure that appropriate safeguards are in place, such as the European Commission’s standard contractual clauses.
10. Updates to this policy
We may update this policy to reflect legal or operational changes. The applicable version is the one published on this page at the time of your visit.
Contact
PDF Pro Guides
Email: support@pdfproguides.com